What Type of Technician Communication Channel Will Increase Transparency and Mitigate Security Risks of your Technology Rollout?

Technology

While the Partnerships define the relationship between the technology rollout company and its field force, the Technician Communication Channel determines the actual interaction between the technology rollout company and its field technicians.

There are 4 primary Technician Communication Channels used in the deployment of technology solutions. By identifying and understanding each one, you will be better equipped to ensure that you select the most efficient option for your technology rollout.

The Technology Rollout Company engages the local partner company but directly manages the field technicians or supervisor at each site location.

The Technology Rollout Company allows the local partner company to communicate directly with each field technician. The local partner company communicates with the Technology Rollout Company upon site completion and/or for support.

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The Technology Rollout Company does not use companies as partners and instead opts to partner with each technician directly.

A combination of the Technician Communication Channels may exist with associated advantages and disadvantages.

Each Technician Communication Channel has pros and cons. Utilizing the Direct Tech Communication Channel helps maximize rollout efficiency and ensures quality at each site, making it the ideal technician communication channel in most instances. The Indirect Tech Communication Channel is not as efficient, as the onsite technicians are managed by partners and is therefore, not the ideal technician communication channel. The Single Tech Communication Channel lacks technician redundancy and scalability which can prove to be a downfall to the technology rollout project.

In order to fully evaluate a technology rollout company, you must understand their Technician Communication Channel as part of the overall partnership structures as these are the individuals who are entering each site location.

What is the quality assurance policy of the technology rollout company’s partnerships and their onsite technicians?

What are the measures in place for technician redundancy?

Who is responsible for the technicians at each site?

As presented in this article, partnering with local technician companies and utilizing the Direct Tech Communication Channel helps maximize rollout efficiency and ensure quality at each site. Understanding this information will help decision makers evaluate the business processes that a Technology Rollout Company has in place and ultimately its ability to deliver rapid, quality deployments on a nationwide or global scale.

Computer Internet Security Software – Security Software Essentials

Computer & Internet

If you are going to hook up your computer to the internet without having any up to date internet security software in place, be aware that you could get compromised before you can even blink your eye.

It is highly recommended to at least have a working anti-virus program installed before going online.

If you don’t take this precaution, your computer will be very vulnerable to infection. Your computer, being a security risk also means that you put other people at risk by spreading viruses or other malware from your infected computer.

Anti-virus program

Anti-spyware/malware program

Firewall

Viruses have been around since the dawn of the internet and come in different flavors. A virus replicates itself and once it is activated starts wreaking havoc, like erasing files or in the worst case scenario preventing your computer from starting up.

These days most anti-virus software will provide both virus and spyware protection. Keep in mind that a dedicated anti-spyware program will generally do a much better job of protecting you from spyware than a standalone antivirus program. A combination of both programs will provide a more complete protection against the wide range of malware threats on the internet. They are similar, but complimentary programs. All commercial anti-virus programs also come with an e-mail scanner,

Last but not least, you should have a firewall in place. A software firewall usually means the difference between an anti-virus program and an internet security suite. The latter always comes with a bundled firewall. The firewall monitors and controls which applications are allowed to get access to the internet and vice versa. The danger of a software firewall is that it can be quite confusing to configure for the average PC user. That is why a router ,a hardware firewall, is preferable to a software firewall.

The above is the basic internet security software everyone should be using while going online. All the programs are available in their free or commercial versions.

Computer Internet Security: 10 Key Questions To Ask Before Buying Internet Security Software

Computer & Internet

Congratulations on making a very wise decision regarding your personal computer internet security with respect to buying antivirus software. If by some chance you are reading this article and are still unsure of the need for an internet security system for your computer and /or network, I invite you to read my earlier article Computer Internet Security: How Viruses Can Destroy Your E-Business.

Now that you are ready to take the plunge and spend some money on internet security products such as antivirus software, it is important to understand exactly what this protective software does. Basically antivirus software has three goals:

To prevent a virus infection from reaching your computer/network system before any damage can be done. The antivirus software has a database containing the virus identification (called signatures) of all known viruses (at the time the software was created), and this can run into thousands of signatures. When you download information to your computer or network from an outside source, be it the Internet or a disk, the antivirus program scans the incoming information for any of the virus signatures that are in its database. If a virus is identified, you are notified, before the downloaded information is allowed entry into your computer or network. Provide a first line of defence against incoming virus threats, if the software is installed on a computer network, so that the network administrator has time to take action to stop the virus from entering the system, or if already there, keep it from spreading and then disinfect (clean) any parts of the network that have been corrupted by the virus. To take the necessary steps to clean and repair your computer and/or network by either eliminating the infection and repairing damaged files or moving the corrupted files to a safe or quarantine area so that no further damage can be done by the virus.

Understanding what an internet security system should do is only one part of the journey. It is also very important to be able to make an informed decision as to the best internet security software that will meet your requirements from the many internet security products currently available.

Here are 10 key questions to ask about any computer internet security you may be planning to purchase.

I sincerely hope that using the questions provided above as your buying guide will help you to make an informed decision about the best internet security for your computing needs when looking at the many different internet security software reviews and products.

Stay tuned for my next article when we look at some of the symptoms of an infected computer and/or network to help determine if you indeed have a computer virus. (For those of you who are still determined to “live on the edge” and ignore the need for good computer internet security.)

Internet Safety and Security in the Business World.

Computer & Internet

In 2006, there were more than 4,000 new IT security vulnerabilities identified that could impact your daily computer operating systems. It is true, because larger firms have more resources, they are usually better protected as opposed to smaller to medium size firms. For small to medium sized firms It Security can become a challenge.

Some of the dangerous attacks on businesses were, Nimda, Code Red, SQL, Slammert, and Blaster. All of these attacks mentioned spread like wildfire through the Internet. Small Businesses, may be vulnerable to mass attacks in comparison to large corporations. An example of such an attack, “Mydoom” which struck with a vengeance in 2004. In addition, the “Mydoom” attack affected 1 in 3 small to medium business as compared to 1 in 6 large enterprises. There is one factor that makes Small to Medium business more prone to attack. Smaller companies tend to be homogenous in terms of their computer infrastructure. Approximately 90% of small businesses are running Windows on their servers on a day to day basis. About 75% of these companies use Outlook and Exchange on a daily basis.

In most cases, small businesses lack highly trained staff that can address IT security in an adequate manner. As previously mentioned, large companies have a definite advantage and the resources available to secure a highly skilled IT staff.

There are some excellent Industry Solutions that would solve many of the current problems small to medium sized companies are experiencing. Installing Routers. Routers provide high-tech “Packet Filtering”, and are used to enhance the security of a network. In addition, there are also some attacks that are performed on the router to optimize performance and reduce processing load on the entire system.

Intrusion Detection Systems (IDS) ,will analyze all computer & Internet traffic and determine the legitimacy. The IDS System can look at traffic and make a determination weather or not it is a NIMDA attack. The system will alert all invalid or attack traffic.

Firewalls, installing good firewalls will restrict outbound access to traffic that is deemed legitimate by the company’s security policy. In addition, firewalls will allow outbound web access for employees only. Inbound access will normally be block.

Anti-Virus Software, will scan all emails and look for well defined viruses. Anti-Virus solutions can be implemented in each employees desktop computer, ASA, or email function. It is very important to keep all Anti-Virus Software updated, if not it can virtually become ineffective.

Virtual Private Network, provides critical security by allowing the internet to be used in a private manner. In addition, the VPN will allow data to be sent between employees which is encrypted. High security and Privacy is provided through the VPN while in transit, but it doesn’t secure endpoints from other attacks.

Spam Filtering is necessary and can be implemented directly on the email server. Spam provides protection against “Phishing” attacks. Phishing attacks, are mass messages that are crafted to look like legitimate mail from a bank or merchant. These attacks can be extremely dangerous because it asks recipient to verify and volunteer personal and secure information. Overall, Spam Filtering improves security and productivity within the work place.

There are certain things that small to medium sized companies need to do in order to examine their overall security threats and the value of current systems and applications being used. A). A security risk assessment must be performed. B). An information security policy must be developed and approved. This kind of policy is for managing and sharing sensitive data, monitor compliance, and lower IT costs and lower IT deficency rate. C). An adequate network must be designed and secured. D). Top notch Anti-Virus software must be installed on the system. E). An operating system must be used that has strong security baseline capabilities. F). Any unnecessary network applications must be removed for optimal performance. Installing or downloading useless programs only serves to slow down computer function hindering performance. G). Firewall software must be used at all times. Firewalls are critical especially for corporations. H). Strong Authentication needs to be used. No emails should ever be opened unless the origin and sender can be identified. I). A strong computer incidence response plan must be created. If problems do occur within the computer netwrok, they must be reported immediately and resolved promptly.

There are certain measures that smaller companies need to implement to protect their computer system. Making these changes could prove to be quite costly, but when it comes to computer security and the future of a business, it may be well worth the cost.

Dealing With Unwanted Visitors

If you are a user of the computer of any kind, recreational users, gamers, or Internet marketer, if the risk of virus attack is not entirely new to you. Computer Internet Security is big business these days as evidenced by the many Internet security products and Internet Security Systems is currently available to protect your computer or network. With about 100-500 new computer viruses discovered each day is a very profitable niche is to be right now. Continue reading